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TERMS & CONDITIONS

Label Loft (Pty) Ltd
Effective Date: 1 January 2026

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Welcome to Label Loft (Pty) Ltd ("Label Loft", "we", "our", or "us"). These Terms & Conditions govern your use of our website and the purchase of products from us.

By accessing our website or placing an order, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our website or purchase our products.

 

1. Company Information

Label Loft (Pty) Ltd is a South African company offering clothing, apparel and related products through its online store.

For any queries, please contact:

 

Email: info@labelloft.co.za

Telephone: +27 79 367 7915

 

Address:
79 6th Street
Parkhurst
Johannesburg
South Africa

 

2. Eligibility

By using our website, you confirm that:

  • You are at least 18 years of age or have permission from a parent or legal guardian.

  • The information you provide is accurate and complete.

  • You are legally able to enter into binding agreements.

 

3. Orders

All orders are subject to acceptance and product availability.

After placing an order, you will receive an order confirmation acknowledging receipt of your order. This confirmation does not constitute acceptance of your order.

 

Label Loft reserves the right to:

  • Refuse or cancel any order;

  • Limit quantities purchased;

  • Correct pricing or product errors;

  • Decline orders suspected of fraud or misuse.

 

Should an order be cancelled after payment has been received, a full refund will be issued.

 

4. Pricing & Payment

All prices displayed are in South African Rand (ZAR).

 

Unless otherwise stated, prices include VAT where applicable.

 

Payment is required in full before orders are processed.

 

We accept the payment methods displayed during checkout through our approved payment providers.

 

Label Loft reserves the right to change prices at any time without prior notice; however, confirmed orders will not be affected.

 

5. Product Information

We make every reasonable effort to ensure that product descriptions, photographs and pricing are accurate.

 

However:

  • Colours may vary depending on individual screen settings.

  • Measurements are approximate.

  • Product images are for illustration purposes and may differ slightly from the final product.

 

Minor variations do not constitute defects.

 

6. Shipping & Delivery

Estimated delivery times are provided for convenience only and are not guaranteed.

 

Delivery delays may occur due to:

  • Courier delays

  • Public holidays

  • Weather conditions

  • Customs procedures (for international orders)

  • Circumstances beyond our reasonable control

 

Risk in the goods passes to you upon delivery, unless otherwise required by applicable law. Ownership of the goods transfers once payment has been received in full.

 

7. Returns & Exchanges

Returns, refunds and exchanges are governed by our Returns & Exchanges Policy, which forms part of these Terms & Conditions.

Please review the policy before making a purchase.

 

8. Promotions & Discount Codes

From time to time, Label Loft may offer promotional discounts or voucher codes.

 

Unless otherwise stated:

  • Promotions cannot be exchanged for cash.

  • Only one promotional code may be used per order.

  • Promotions cannot be applied retrospectively.

  • Label Loft reserves the right to withdraw or amend promotions at any time.

 

9. Gift Cards

Where gift cards or store credit are offered:

  • They are non-refundable.

  • They cannot be exchanged for cash.

  • They are valid for the period stated at the time of issue.

 

Lost or stolen gift cards cannot always be replaced.

 

10. Intellectual Property

All content appearing on this website, including but not limited to:

  • Logos

  • Product photography

  • Graphics

  • Website design

  • Text

  • Branding

  • Trademarks

  • Product descriptions

i

s the intellectual property of Label Loft (Pty) Ltd or its licensors.

 

No content may be copied, reproduced, distributed, modified or used without our prior written permission.

 

11. Acceptable Use

You agree not to:

  • Use the website for unlawful purposes.

  • Attempt to gain unauthorised access to our systems.

  • Upload malicious software or code.

  • Copy or scrape website content.

  • Interfere with the operation or security of the website.

  • Misrepresent your identity.

 

We reserve the right to restrict access to anyone who breaches these Terms.

 

12. Privacy

Your personal information is collected, stored and processed in accordance with our Privacy Policy and applicable South African privacy legislation, including the Protection of Personal Information Act (POPIA).

 

By using our website, you consent to such processing.

 

13. Limitation of Liability

To the fullest extent permitted by applicable law, Label Loft shall not be liable for:

  • Indirect damages;

  • Consequential damages;

  • Loss of profits;

  • Loss of business opportunities;

  • Loss of data;

  • Delays caused by third-party service providers.

 

Our total liability for any claim arising from your purchase shall not exceed the amount paid by you for the relevant product.

 

Nothing in these Terms limits any rights you may have under the South African Consumer Protection Act.

 

14. Warranties

Except where otherwise required by law, products are sold on an "as available" basis.

Label Loft warrants that products supplied will substantially correspond with their description at the time of sale.

 

Nothing in these Terms excludes any implied warranties or consumer rights that cannot legally be excluded.

 

15. Force Majeure

Label Loft shall not be liable for delays or failure to perform its obligations where such failure results from events beyond our reasonable control, including but not limited to:

  • Natural disasters

  • Power outages

  • Internet disruptions

  • Labour disputes

  • Government restrictions

  • Epidemics or pandemics

  • Courier interruptions

 

16. Changes to These Terms

We may amend these Terms & Conditions from time to time.

 

Updated versions will be published on our website together with the revised effective date.

 

Your continued use of our website following any updates constitutes acceptance of the revised Terms.

 

17. Suspension or Termination

We reserve the right to suspend or terminate access to our website if:

  • These Terms are breached;

  • Fraudulent activity is suspected;

  • Misuse of our services occurs; or

  • Required by law.

 

Termination does not affect any rights or obligations that arose before termination.

 

18. Governing Law

These Terms & Conditions are governed by the laws of the Republic of South Africa.

Any disputes arising from these Terms shall be subject to the jurisdiction of the South African courts, subject to any rights afforded to consumers under applicable legislation.

 

19. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Label Loft (Pty) Ltd

 

Email: info@labelloft.co.za

Telephone: +27 79 367 7915

 

Address:
79 6th Street
Parkhurst
Johannesburg
South Africa

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